East Kootenay Addiction Services Society (EKASS) respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by EKASS. Please note that, EKASS reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how EKASS collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by EKASS as explained below.

  1. Personal Information.

    You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have some personal information in order for us to grant you an access to our protected and secured sites or assist you via our Intake Form and Questions Form. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data ("User Information"). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.

  2. Use of User Information.

    We intend to use such information for purposes of supporting your and your employers relationship with EKASS by designing a web site content that is suitable to your needs and alerting you to new product and service offerings as they become available. This User Information may be retained by EKASS to verify compliance with the agreement between EKASS and your employer, to keep track of the domains from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know and we will not use that information for such purpose. However, please do not submit any User Information if you are less than 18 years of age.

  3. Disclosure of User Information.

    EKASS does not sell, trade or transfer User Information to third parties. However, we may share User Information with our business partners for marketing, advertising or product/service offering purposes. For example, we provide User Information to our service providers for direct emailing of our newsletters, online surveys or notifications on EKASS Offerings to our viewers. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for EKASS Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

  4. Accuracy and Security.

    The accuracy and security of the User Information is important to EKASS. Currently, you may review and request updates to your User Information retained by contacting EKASS. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. EKASS is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorized access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.

  5. Usernames and Passwords.

    Access to certain content on our web site may be allowed under a written agreement between you or your employer and EKASS and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing certain EKASS web site(s) containing certain confidential information, products, services, or promotional offers ("EKASS Offerings"). By accessing and using our protected and secured web site(s), you agree to maintain the confidentiality of the username and password you selected to access such site(s) and consent to our Terms of Use.

  6. Cookies.

    EKASS uses "cookies". A cookie is a small data file that a web site can transfer to a visitor's hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured web site(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our web site even without accepting a cookie.

  7. External Links.

    EKASS web site provides links to other third party web sites. Even if the third party is affiliated with EKASS through a business partnership or otherwise, EKASS is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

  8. Terms of Use.

    Please also see our Terms of Use, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire EKASS web site.

  9. General.

    If you have questions regarding our Privacy Statement, please contact EKASS via our Contact page.

 


Recent Posts

  • Cranbrook Food Resources
  • Cranbrook Food Resources

    Posted on: 03-Apr-2020

    Posted by Theresa Bartraw | on 03-Apr-2020 Cranbrook Food Resources

    Cranbrook Food Resources

    Food Resources


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  • EKASS still providing help to those dealing with substance use amid COVID-19

    Posted on: 30-Mar-2020

    Posted by Theresa Bartraw | on 30-Mar-2020 EKASS still providing help to those dealing with substance use amid COVID-19

    Cranbrook Townsman Article

    Paul Rodgers - March 30,2020

    With COVID-19 dominating headlines it can be easy to forget about other issues face by groups of people in society that haven’t gone away. Drug and alcohol abuse, for example, is still a prevalent issue that, if anything, is adversely impacted by the stress, uncertainty and economic upset accompanying this pandemic.

    “I think certainly the whole COVID issue is having potentially a number of different impacts on people who might be having issues with substance use,” Dean Nicholson, executive director and substance use counsellor with East Kootenay Addiction Services Society (EKASS), told the Bulletin.

    It’s too early to have official data showing an increase in drug and alcohol use yet, but Nicholson said it is known that people tend to turn to substances more in times of high stress and economic downturn.

    Additionally, sales of liquor are up 40 per cent in B.C., but that could be attributed to both some people using alcohol more as well as people stocking up for fears of stores closing, or not wanting to leave the house due to social distancing protocols.

    “I think if people have lost their job or if they’re worried about losing their job or other kind of impacts on your daily routine, we know that some people are going to cope by turning to whether it’s alcohol or other substances to manage that,” Nicholson explained. “So I think we could expect that there’s going to be an upturn.”

    EKASS, as always, is there to help people dealing with substance use issues, although their offices throughout the East Kootenay are closed, they continue to provide services to all of their clients, including counselling which is now done through telephone or web-based contacts.

    Their harm reduction supplies, naloxone kits, safer injection and inhalation kits are all still available through local pharmacies as EKASS continues to supply their community partners with that equipment.

    “The face to face contact we’re not able to do but in terms of the services we provide those are continuing,” Nicholson said. “So we want people to know that first and foremost.”

    Nicholson advises people to go to their website, www.ekass.com, for instruction on where they can get access to all of those resources and more.

    One concern that was immediately raised in the wake of business shutdowns was that liquor stores would close as well.

    “… for people who may be alcohol dependent and who are drinking regularly, if they were unable to get access to alcohol there’s a concern that they could go into alcohol withdrawal, which potentially can be fatal,” Nicholson explained.

    He said that after seeing some provinces consider the total shutdown of liquor stores, they then reversed that decision, recognizing that in this case there is actually more risk for people through not having access to alcohol.

    There is also the issue of alcohol-dependent people who are having to self-isolate, or who are unable to go out and purchase alcohol. While it’s not something EKASS currently does, something they are currently looking at is something called a managed alcohol program.

    There isn’t one in this area, but many major urban centres have programs like this, that provide regular, daily alcohol distribution to ensure people aren’t going into alcohol withdrawal.

    “Some of the larger centres in Canada particularly if they were sheltered based housing there would be a system where people could come daily to pick up alcohol throughout the day rather than having to get alcohol on the street or other non-beverage types of alcohol.”

    Noting the upsurge in alcohol sales in the province amid the COVID-19 pandemic, Nicholson encourages everyone to look at their use patterns, saying that even if someone isn’t using in a way that’s causing them problems right now, they should still be mindful so they prevent themselves from increasing their use as a way of coping with stress.

    “Certainly as an agency we recognize that there’s a healthy, social, responsible way that you can use alcohol or to use marijuana, and we don’t discourage people from healthy responsible use, but we certainly look at when people are using as a way of managing stress or managing uncomfortable feelings or managing negative situations,” he explained. “If they’re using to deal with that, that increases the risk that their use becomes problematic.”

    Nicholson refers to the provincial lower risk drinking guidelines, which again can be found on the EKASS website.

    “If people aren’t sure what a healthy amount of alcohol to use, there are guidelines that say if you’re using at this level then your risk of developing dependency or developing health problems are much lower.”

    EKASS has also been posting links to other resources to help people manage stress and anxiety generally, but also in the face of this pandemic.

    “We recognize that people are going to be more anxious and have some website links that give people guides on how to do that more effectively,” Nicholson said. “I know that there’s been a huge increase in online services.”

    Finally, Nicholson said that because this pandemic is such a rapidly-evolving situation, what he’s said today might be different than what he says a week later, in terms of the programming that’s going on on how EKASS might be trying to respond. As issues that they perhaps haven’t yet thought of come to light, they will need to develop new protocols to respond to them.

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  • Managing the COVID-19 Virus Update
  • Managing the COVID-19 Virus Update

    Posted on: 25-Mar-2020

    Posted by ekass | on 25-Mar-2020 Managing the COVID-19 Virus Update

    March 25, 2020

    Dear Clients:

    As part of our ongoing response to the Covid-19 pandemic, EKASS has followed the recommendations of the Federal and Provincial Governments, and has closed all our offices effective March 18, 2020.    

    To stay in line with the precautions suggested by the Federal Government of self-distancing, this office will be closed indefinitely.  Please check our website www.ekass.com for updated information and links to resources and supports.

    We are continuing to provide counselling services to our clients via phone or webbased options.  

    Clients on the OAT Program will be contacted by the doctors at the Interior Chemical Dependency Office in Kamloops to ensure that they continue to receive scripts.

    Harm Reduction supplies continue to be available as we continue to provide supplies to our community partners.

    We recognize that these are stressful times.  We are here to support you and want people to stay in touch as we navigate this situation together.  If you have questions or concerns, or to book an appointment, please call the Cranbrook office at 250-489-4344 for further information.  We will be checking the phones messages daily and responding as quickly as we can.

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Upcoming Events

  • New additions to the COVID-19 resource section

    Event Date: 31-Mar-2020

    Posted by Theresa Bartraw | on 31-Mar-2020 New additions to the COVID-19 resource section

    East Kootenay Addictions Services is building and adding to the COVID-19 Response Resources section of the website. Follow the link here COVID-19 Resources for more information

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  • Managing the Covid-19 Virus Update
    Event Date: 25-Mar-2020
  • Managing the Covid-19 Virus Update

    Event Date: 25-Mar-2020

    Posted by Theresa Bartraw | on 25-Mar-2020 Managing the Covid-19 Virus Update

    March 25, 2020

    Dear Clients:

    As part of our ongoing response to the Covid-19 pandemic, EKASS has followed the recommendations of the Federal and Provincial Governments, and has closed all our offices effective March 18, 2020.    

    To stay in line with the precautions suggested by the Federal Government of self-distancing, this office will be closed indefinitely.  Please check our website www.ekass.com for updated information and links to resources and supports.

    We are continuing to provide counselling services to our clients via phone or webbased options.  

    Clients on the OAT Program will be contacted by the doctors at the Interior Chemical Dependency Office in Kamloops to ensure that they continue to receive scripts.

    Harm Reduction supplies continue to be available as we continue to provide supplies to our community partners.

    We recognize that these are stressful times.  We are here to support you and want people to stay in touch as we navigate this situation together.  If you have questions or concerns, or to book an appointment, please call the Cranbrook office at 250-489-4344 for further information.  We will be checking the phones messages daily and responding as quickly as we can.

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  • Teen Empowerment and Mastery Program
    Event Date: 4-May-2020
  • Teen Empowerment and Mastery Program

    Event Date: 4-May-2020

    Posted by EKASS | on 14-Feb-2020 Teen Empowerment and Mastery Program

    Communities throughout the East Kootenay region will be holding the Teen Empowerment and Mastery (TEAM) Program in May and June of 2020. Click here to learn more about TEAM. If you are a young person interested in attending TEAM contact us at 1-877-489-4344 for more information.

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